Refund policy

Refund Policy

Digital Products (Beats & Sound Kits)

All sales of digital products — including beat licenses and sound kits — are final. Due to the nature of digital downloads, we do not offer refunds, exchanges, or cancellations once a purchase has been completed and the file has been delivered. Please review all product details, previews, and licensing terms before purchasing.

If you experience a technical issue with your download (e.g., corrupted file, failed delivery), please contact us within 7 days of purchase and we will resolve it promptly.

Physical Products (Merchandise)

We accept returns on physical merchandise within 30 days of delivery, provided the item is unused, unworn, and in its original packaging. To initiate a return, please contact us with your order number and reason for return.

Refunds for eligible physical items will be issued to the original payment method within 5–10 business days of receiving the returned item. Shipping costs for returns are the responsibility of the customer unless the item arrived damaged or incorrect.

Damaged or Incorrect Items

If your physical order arrived damaged or you received the wrong item, please contact us within 7 days of delivery with a photo and your order number. We'll make it right at no additional cost.

Contact

For any questions regarding this policy, please reach out to us directly through the store.